Privacy Policy for DDP For All – ddpforall.com
1. Introduction
At ddpforall.com (“we”, “us”, “our”), we are committed to preserving and protecting your privacy and safeguarding your personal data. This Privacy Policy outlines our data collection, use, and disclosure practices as they relate to the personal information of users of our website. We understand the importance of maintaining user trust and take a privacy-first approach by adhering strictly to data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected via ddpforall.com and any related services where this policy is linked. For the purposes of applicable data protection legislation, DDP For All is the data controller responsible for the processing of your personal data. If you have questions regarding how your data is handled or wish to exercise your rights, please contact us at [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data:
A. Usage Data
Information automatically collected when you visit ddpforall.com, including your browser type and version, operating system, IP address, referral sources, time zone settings, session duration, and page interaction data.
B. Account Data
Personal identifiers you provide during sign-up or account creation, including your full name, postal address, email address, and phone number.
C. Profile Data
Information related to your interests, preferences, previous purchases or orders, and behavioral data based on how you interact with our services.
D. Communication Data
Records of communication between you and our team, including email correspondence, customer support tickets, form submissions, and service inquiries.
E. Technical Data
Device identifiers, network information, browser plug-in types and versions, language settings, device configuration and diagnostic data.
F. Transaction Data
Details of payments made through our platform, billing information, delivery instructions, transaction history, and receipt data.
G. Preference Data
Marketing and communication preferences, consent logs, interests in products or services, and opt-in/opt-out history for various contact methods.
4. Legal Bases for Processing
We process your personal data only when a lawful basis exists. This includes:
– Consent: Where you have given clear permission for us to process your data for specific purposes (e.g., marketing).
– Performance of a contract: Where processing is necessary to fulfill a service agreement or transaction with you.
– Legal obligation: Where necessary for compliance with legal or regulatory requirements.
– Legitimate interests: Where our interest in operating and improving our website and services does not override your data protection rights.
5. Your Rights
If you are located within the European Union, California, or other applicable jurisdictions, you have the following rights in relation to your personal information:
– Access: Obtain confirmation of what personal data we process and access a copy of that data.
– Rectification: Request the correction of inaccurate or incomplete data we hold about you.
– Erasure: Request that we delete your personal data where it is no longer necessary for the purpose it was collected.
– Restriction: Request that we limit the processing of your data where you have contested its accuracy or objected to its use.
– Portability: Receive your personal data in a structured, machine-readable format and transfer it to another controller, where technically feasible.
– Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please email us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
We implement robust technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. These measures include:
– Encryption of data in transit and at rest
– Use of secure server infrastructures and firewalls
– Role-based access controls and authentication mechanisms
– Regular data backup and disaster recovery processes
– Staff training on data security and privacy procedures
Although no method of transmission over the internet is completely secure, we continually review and enhance our security framework to protect your data against loss, misuse, and unauthorized access.
7. International Transfers
Your personal data may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of protection. Where data is transferred outside the European Economic Area (EEA) or other territories with data transfer restrictions, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or equivalent contractual provisions.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: Up to 12 months for analytics and system optimization
– Account Data: While the account is active, and up to 5 years after closure
– Profile Data: Retained for 3 years after last user interaction
– Communication Data: Retained for 3 years for audit and service quality
– Technical Data: Stored for up to 12 months
– Transaction Data: Retained for tax and accounting purposes for 7 years
– Preference Data: Updated as per user input and retained until withdrawal of consent
Upon expiry of the retention periods, we securely delete or anonymize personal data.
9. Cookie Policy
We use cookies and similar tracking technologies on ddpforall.com to improve user experience and website performance. Categories include:
– Essential Cookies: Required for the website to function and cannot be disabled.
– Functional Cookies: Enable enhanced functionality, such as remembering user preferences.
– Analytics Cookies: Allow us to understand user behavior and improve site performance.
– Performance Cookies: Measure page load times, interaction metrics, and resource use.
10. Cookie Management and Compliance
We comply fully with the GDPR and CCPA concerning cookies and tracking technologies. On your first visit to ddpforall.com, we display a cookie banner that allows you to accept or reject non-essential cookies. You can also modify your cookie preferences at any time via your browser settings or using the cookie manager available on our website.
Do Not Track (DNT) signals are respected as part of our ongoing commitment to user privacy.
11. Special Protections for Children
ddpforall.com and its services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If you believe that we have collected such information, please contact us immediately at [email protected] and we will take appropriate steps to delete the data.
12. Policy Updates and Notifications
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. All updates will be posted on this page. We encourage users to periodically review this policy. Where changes are material, we will notify users via direct communication methods when appropriate.
13. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal data, please contact us at:
Email: [email protected]
Website: https://www.ddpforall.com
We are committed to full compliance with applicable privacy laws and ensuring your data is handled with respect and transparency. Please reach out if you have any privacy concerns or wish to exercise your rights under this policy.